KEYSTONE HEIGHTS – As of Wednesday morning, September 13, about 91,500 Clay Electric customers (54 percent) are without electricity. We have restored service to more than 60,000 accounts since …
KEYSTONE HEIGHTS – As of Wednesday morning, September 13, about 91,500 Clay Electric customers (54 percent) are without electricity. We have restored service to more than 60,000 accounts since Monday afternoon.
An additional 800 line and vegetation personnel from other cooperatives and contractors are assisting our employees in the field today. Crews have come from Alabama, Louisiana, South Carolina, Nebraska and Wisconsin. Our district offices will remain closed to the public on Wednesday to allow our personnel to focus on restoration efforts.
We ask our members to please be patient. We are working as hard as we can to move debris away from our lines and rebuild our distribution system. Hurricane Irma caused major damage to our system and it will take time to rebuild.
Our restoration efforts in low lying areas will be delayed due to flooding along Black Creek, the St. Johns River, the Santa Fe River, New River, Olustee Creek and other large tributaries in our 14-county service area.
Here are some things to keep in mind:
We encourage our members to be safe when removing debris from their property. Snakes and other animals displaced by the storm and high water are moving around, so be extra careful.
There are many low-hanging or downed power lines in our area at this time. These lines may still be energized, so please avoid going near them and never touch them.
If you use a generator, know how to operate it safely, and do not hook it up to your home’s wiring system. It could backfeed into our distribution system and kill or injure personnel making repairs.
If a member has reported an outage, he or she does not need to continue to call. Wait a few days and call again (888-434-9844) or report it via our online outage report form.
Information and updates will be shared on Facebook and ClayElectric.com throughout the restoration process.